Customer Service
Have a question about our products or services?
For convenience, you can easily contact Planters Bank online or by phone without visiting a branch.
Lost or Stolen Visa Debit Card: 1-800-500-1044
Lost or Stolen Visa Credit Card: 1-800-558-3424
EZ Touch Telephone Banking Number: 1-866-EZTOUCH (1-866-398-6824)
To update address, phone numbers, email or employment information, click the link below.
Online Customer Information Change Form
General Inquiries or Internet Banking Support: 662-884-1199
Bill Pay Support: 1-877-285-4288
Click here for our locations page for local branch contact information including address, phone and hours of operation.
Report Fraud: fraud@planters-bank.com
We are here for you.
Please message us, and we are happy to help with all your banking needs. Please do not include account numbers or social security numbers in your message. We will respond Monday - Friday from 9:00 am - 5:00 pm.