Corona COVID-19 update from Planters Bank

Coronavirus Updates from Planters Bank

At Planters Bank, we consider our customers as  part  of our family and your health and well being is important to us.  For the past one hundred years, you have relied on us for your banking needs, and we are committed to providing access for all your financial services. We  know that banks are vital resources to our communities. Effective on Monday, June 15, our lobbies will be fully open.

Our top priority remains protecting the health and safety of our customers, employees, and communities. To prevent the spread of COVID-19,  Planters Bank  is taking extra measures to keep customers and staff safe.

  • Our  lobbies  will be  sanitized  each night.
  • We will  clean  work  stations  throughout the work day.
  • Hand sanitizer  is available for  customers.
  • Employees  will  wear  masks.
  • Customers  are encouraged to wear  masks. Customers will  be  asked to briefly  remove mask  for identification  purposes. If  you are not comfortable removing your  mask,  please use  our  drive-thru windows.
  • If you are feeling ill  or have  been  exposed to someone who  is ill, please do not visit a  bank lobby.

Our drive thru windows will remain open to serve you, and our ATMs are available 24/7 as always.

We highly encourage customers to utilize mobile banking (download our free app on Apple and Android devices) and online banking for your needs.

Lending customers may contact your branch or lender with any questions. Click here for branch information.  

We appreciate your understanding and patience as we work through this time together.

We also understand that there may be instances where customers find themselves facing financial difficulties. Planters Bank is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

Depend on Reliable Sources for Information

There is a great deal of misinformation regarding COVID-19 out there – below are some helpful resources that are being updated every day with the most up to date information.  Please also be aware that there has been an increase in scams via email, phone and social media regarding COVID-19.  The Federal Trade Commission is providing updates regarding possible scams.

Convenient Ways to Conduct Banking & Financial Transactions from Your Home or Office

We encourage to use our following services: 

Online and Mobile Banking: Our Online and Mobile Banking services that are available 24 hours a day, 7 days a week, allow both consumers and businesses to perform many banking transactions from your home or office location, which includes the ability to deposit checks, transfer funds between accounts at Planters Bank, check your balance, review account activity, pay your bills and more. To enroll in our Online Banking and Mobile Banking services, click here.

EZ TOUCH  Telephone Banking Service: Our free 24/7 automated telephone service; allows you to Check balances, verify items paid and/or transfer funds between your accounts by simply dialing 1-866-EZTOUCH (1-866-398-6824) to set up or access your accounts today. This service is fast and easy-to-use.

Text Banking Service: Text banking is easy to do, and you can receive notifications 24 hours a day. The text banking number is 226-563. For instructions on Text Banking, click here

Call us! Our employees are ready to answer any quesitons you may have. Our locations page has direct lines for each  office.

Pay Your Loan or Credit Card online: Click here to make online loan or credit card payments. 


Where to find updates from Planters Bank:

As new developments emerge, we will  share information  with you. You can visit this page for updates or follow us on Facebook, Instagram, Twitter or LinkedIn

Contact Us:

Visa Check Card Lost/Stolen: 1-800-500-1044
Press "0" at anytime to be transferred to a customer service rep.

Elan Visa Credit Card Lost/Stolen: 1-800-558-3424
Press "0" at anytime to be transferred to a customer service rep.

EZ Touch Telephone Banking Number: 1-866-EZTOUCH (1-866-398-6824)

Click here for our locations page for your local branch contact information including address, phone and fax numbers, and hours of operation.

Contact our Internet Banking Support Department at 662-884-1199

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